You can link a debit account to your PantherCard? It’s called PantherCash and is simple to set-up, convenient to use, and saves you money on any Georgia State University Campus. See below for details.
Incoming (first-time cardholder) students will receive an invitation through their Georgia State student email account with instructions for submitting a photo online. Please monitor your student email account for this communication. If you have not received an email invitation, please contact us at firstname.lastname@example.org. DO NOT SUBMIT YOUR PHOTO VIA EMAIL.
Faculty/staff who need a PantherCard, please contact us at email@example.com for instructions.
Georgia State University provides a machine-readable, photo identification card (ID Card) – PantherCard – for Georgia State students, faculty, staff, and other classes of individuals with a close association to the University. The primary purpose of the PantherCard is to identify the person and their association with Georgia State and should be carried at all times while on campus.
To receive a PantherCard, registered students should bring a valid, government-issued, photo ID to the any of the PantherCard offices as identification. Faculty and staff PantherCards may be obtained after all Human Resources paperwork has been processed.
Note: The PantherCard is the property of Georgia State University. It should be carried at all times and presented, upon demand, for identification.
- The photo must be current, in color, of you only, with no extreme facial expressions.
- Social media profile or glamour photos should NOT be submitted.
- The photo must be taken in front of a solid white, off-white or cream background (no shadows, patterns, textured or scenic backgrounds)
- The photo must be taken centered on full-face view, directly facing the camera, no head tilts, with the image from the base of the neck/top of shoulders, upward to top of head within the photo borders.
- You are not permitted to wear a hat or head covering unless worn daily for a religious purpose or medical reasons (a medical certificate may be required). If submitting a photo including a hat or head covering worn for religious or medical reasons, the hat or head covering must not obscure the hair or hairline and the hat or head covering must not cast any shadows over your face.
- Any jewelry worn must not obscure the face in any way.
- Headphones, wireless hands-free devices, or similar items are not acceptable in your photo.
- If you normally wear prescription glasses, a hearing device, or similar articles, they may be worn for your photo (make sure to avoid glare if wearing prescription glasses).
- Dark glasses or non-prescription glasses with tinted lenses are not acceptable unless you need them for medical reasons (a medical certificate may be required).
- Submitting obscene or otherwise inappropriate photos may subject the sender to disciplinary actions.
- In order to pick up your new PantherCard, you will be required to show a valid government issued photo identification verifying your identity and that it matches the person depicted in the photo you submitted.
The University reserves the right to make final determination regarding acceptance or rejection of any PantherCard photo
Example of acceptable photo/background:
Treat your PantherCard as you would any bank issued credit or debit card. Keep your PantherCard away from all magnetic fields that may damage the card. Do not punch holes, bend, scratch or in any way damage the card.
Immediately report the lost or stolen card in person at the PantherCard Office or contact us at 404-413-9508 during hours of operation. After hours, report the lost or stolen card to the Georgia State University Police at 404-413-2100. Return to any of the PantherCard Offices the following business day to receive a new card. The owner of the card is responsible for all usage of the card prior to proper notification to the PantherCard office or to the Georgia State University Police. There is a fee of $10.00 for all replacement cards and you are required to take a new photo. Payment can be made online here so that the PantherCard can be reissued. Replaced PantherCards cannot be reactivated if found. Your PantherCard is treated like a lost or stolen credit/debit card.
The PantherCash GUEST CARD is available for visitors on campus for $1.00 and can be obtained at the PantherCard Office or any VTS (Value Transfer Station). The Guest Card is not an official Georgia State University identification card, and possession does not guarantee access to Georgia State University facilities or student services. This card can be used at all locations that accept PantherCash for payment of goods and services, based upon the availability of sufficient funds in your Guest PantherCash account.
This card has no cash value and all funds deposited are refundable only through the purchase of goods and services at Georgia State University. After 12 months of inactivity, this card may be deactivated and the remaining funds forfeited. Georgia State University is not responsible for any loss of funds due to theft, abuse, or loss of this card.
Affiliate PantherCards are issued to visiting scholars, contractors and others who need clear identification of an affiliation with the University and/or access to certain buildings and resources. Affiliate cards are requested via the webform at https://webservices.gsu.edu/accounts by the sponsoring department for a specified length of time. If you are unable to access the affiliate request webform, please contact the IIT Help Desk at firstname.lastname@example.org or 404-413-4357. There is a $10 fee for all requested affiliate ID’s, and a department speed code is needed. Affiliate PantherCards will expire after 30 days unless otherwise specified in the request.
To request that building access be added to the affiliate PantherCard, authorized personnel should contact Georgia State Police via the University Help desk at helpdesk.gsu.edu.
The PantherCard is the official ID card for Georgia State University and is administered by Campus Services Information Systems using the Blackboard Transact system. The PantherCard is a machine-readable photo ID available to all Georgia State University faculty, staff, retirees, students and approved affiliates. The PantherCardprovides access to various University services to the campus community, including:
- building access based on police enforced security protocols
- declining balance accounts accessible at vending, dining and other venues around campus
- conditional building access and identification for those persons needing affiliation and/or conditional University access
- photo identification, demographic information and current association with the University
- biometric authentication for access to certain University locations such as the University Library, dining facilities and secure areas.
The demographic information resides within the PantherCard system and is electronically transferred at regular intervals from the university’s Person Registry. Person Registry information originates in the University payroll system for faculty and staff and in the Banner-student information system for students. Card holders should keep their PantherCard with them for ID while on the campuses of Georgia State University.
Procedure/Process for Activation and Termination of PantherCards:
PantherCard privileges remain in place for an individual while in good standing with the University and are deactivated based on the protocol in this section. Programming for the protocol is in the University Person Registry system and is transmitted to the PantherCard system on a regular basis.
Exceptions to the process may be requested for Emergency situations due to unexpected terminations or student misconduct. Please contact the PantherCard office directly for these situations.
College Administrative Officers and HRAC representatives will have the Affiliate option to request extensions for users from the webform https://webservices.gsu.edu/accounts. Additional users may request access to the webform by opening a help ticket at email@example.com. IT will verify departmental approval after which access to the webform may be granted.
- Access will automatically expire 12 months from last registration date (approximately 6 months from the end of the student’s last class).
- If extended access is required, student should contact their Department Chair to request an affiliate card by using the webform https://webservices.gsu.edu/accounts .
- Access will automatically expire 2 business days after date of termination.
- If extended access is required, an affiliate card may be requested by the Department head using the webform https://webservices.gsu.edu/accounts .
- Part Time Instructor
- Temporary PTI – Access will automatically expire 2 business days after date of termination as indicated in the University Payroll system.
- Regular PTI – Access will automatically expire 2 business days after date of termination. If no termination date is provided; termination will automatically occur after 1 year of inactivity.
- Adjuncts- Access will automatically expire 2 business days after date of termination. If no termination date is provided; termination will automatically occur 1 year after hire date.. An extension can be requested using the webform if needed by Human Resources or the hiring department.
- Visiting Lecturer- Access will automatically expire 2 business days after their termination date.
- 9 month and 12-month faculty – Access will automatically expire 2 business days after their termination date
Staff retiree’s access will automatically expire 2 business days after their effective date on their retirement personal action form entered the Payroll system. A department head may request an extension for access with a termination date not to exceed 1 year. Faculty retiree will remain active on the PantherCard system for 5 years after retirement.
A retiree who is rehired into employment will require a new PantherCard with appropriate access for their position. A new hiring record will electronically pass from OneUSG to the PantherCard system via the Person Registry. The rehired retiree may pick up a new PantherCard in the PantherCard Office.
Faculty who retire as an Emeritus will remain active.
Atlanta Campus PantherCard Office
University Bookstore Building
66 Courtland St. SE
Atlanta, GA 30303
Hours: Monday – Friday, 8:30 a.m. – 5:15 p.m.
*First Week of Fall and Spring Semesters
Monday – Thursday, 8:30 a.m. – 7 p.m.
Friday, 8:30 a.m. – 5:15 p.m.
Alpharetta Campus PantherCard Office
3705 Brookside Pkwy.
Alpharetta, GA 30022
Hours: Monday and Thursday, 8:30 a.m. – 4:30 p.m.
Clarkston Campus PantherCard Office
555 North Indian Creek Dr.
Clarkston, GA 30021
Hours: Monday, Tuesday, Thursday and Friday, 8:30 a.m. – 5:15 p.m.
Decatur Campus PantherCard Office
3251 Panthersville Rd.
Decatur, GA 30034
Hours: Monday, Tuesday and Thursday, 8:30 a.m. – 5:15 p.m.
Dunwoody Campus PantherCard Office
2101 Womack Rd.
Dunwoody, GA 30338
Hours: Monday – Thursday, 8:30 a.m. – 5:15 p.m.
Newton Campus PantherCard Office
239 Cedar Ln.
Covington, GA 30014
Hours: Monday – Thursday, 8:30 a.m. – 5:15 p.m.
PantherCash is a debit account linked to your PantherCard. PantherCash is simple to set-up, convenient to use, and saves you money at any Georgia State University Campus.
PantherCash can be used exclusively on-campus and is not affiliated with the Money Network/Discover account.
Discover/Money Network has been replaced with Bank Mobile for student financial aid refunds.
Saving money on campus is easier than ever.
Sign up for a PantherCash account online and start saving money. See savings listed below as well as other discounts anywhere you see the PantherCash logo.
Centennial Café (Centennial Hall, 1st Floor)
The Courtyard (Student Center East, 1st Floor )
Legal Grounds (College of Law, Ground Floor)
Miss Demeanor’s Café (College of Law, 5th Floor)
Panther’s Club (Student Center West, 3rd Floor)
Save 10% on Fridays
Students in the University Bookstore (University Bookstore Building, 3rd Floor) on select items and apparel
Beverages in vending machines on campus,
To activate the PantherCash debit account simply fill out an online PantherCash Registration Application. You will need to make a deposit of $5.00 or more using MasterCard, American Express or Visa and your account will be activated.
Once the account is active, additional deposits can be made at Value Transfer Stations (VTS) on-campus, online at our PantherCash Online Card Office, and at the PantherCard Office during its normal business hours. VTS machines accept only correct change and are cash only.
Please Note: PantherCash can be used Exclusively on Campus and is not affiliated with the Money Network/ Discover Account. You can not make deposits to your Discover account on this website.
How to set up and deposit funds through the Panthercash eAccounts app:
- Using a browser log into the online panthercash accounts Web portal using the link below.
- Add a saved credit card payment method to your profile
- Download the Transact eAccounts mobile App
- Find Georgia State University
- Sign in with your Georgia State campus ID and Password
- Your Panthercash account will become visible
- Deposits funds by hitting the “Add Money” tab
- Enter the amount you would like to deposit and submit
Students, Faculty, and Staff can complete and submit a PantherCash Refund Request Form in person to the PantherCard Office with official documentation of leaving the University to receive a refund
If you are a STUDENT, you must have:
- Withdrawn from Georgia State University
- Graduated from Georgia State University
Please provide copies of relevant documentation that offers sufficient proof.
If you are a FACULTY OR STAFF MEMBER, you must have ceased employment with Georgia State University.
- The PantherCash account is a record of pre-deposited funds to be accessed by the Cardholder for the purchase of products and services at Georgia State University. This Account will be administered by the PantherCard Office, a division of Georgia State University’s Campus Services Office, located at 200 University Bookstore Building, or at the mailing address of P. O. Box 3971, Atlanta, GA 30302-3971; 404-413-9508; Fax 404-413-9525. All fees and other charges are subject to change without notice.
- To activate a PantherCash debit account, a Cardholder can either (1) visit the PantherCard Office or complete a PantherCash Registration Application online; and (2) make a minimum deposit of Five Dollars ($5.00) to the account. Additional cash deposits to the account may be made in minimum increments of One Dollar ($1.00) in cash, Five Dollars ($5.00) credit, debit, or online.No one but the Cardholder is authorized to make purchases using a PantherCash account. By accepting and using the PantherCard, the Cardholder agrees to abide by the rules and regulations that pertain to use of the card. Future changes in terms and conditions regulating the use of the PantherCard will apply to all cards in circulation and will supersede the terms and conditions in effect at the time the card was acquired. It is the Cardholder’s responsibility to keep all account information (i.e. the information provided on the Cardholder’s PantherCash account registration) current and Cardholders must inform the applicable data administrator of the Registrar’s Office (for student cardholders) or the Office of Human Resources (for employee cardholders) of any address or other changes.It is the responsibility of the individual to be informed of and to observe all regulations and procedures regarding the PantherCashAgreement. In no case will a regulation be waived or an exception granted because an individual claims ignorance of the regulation. All questions concerning fees and refunds should be directed to the PantherCardOffice only but claim of verbal misinformation is not grounds for a regulation waiver.
- Although there is no daily limit to the number of purchases that may be made and debited from a Cardholder’s PantherCash account, total debits and charges may not exceed the amount of deposited funds. PantherCashaccounts will not accrue interest nor may they be used as a credit card or for an advancement of cash.Future PantherCash deposits may be automatically credited to the Cardholder’s account when deposits are made in person and during business hours at the PantherCard Office via cash or credit card. In addition, deposits may be made on-line via credit card at the PantherCash Online Card Office, or via cash at any Value Transfer Station (VTS) or Payment Headquarters In Location (PHIL) machines on campus.
- PantherCash refunds are only permitted upon the following occurrences: University graduation, withdrawal, suspension, or expulsion as a student, termination of University employment, or other release from the University. The PantherCard Office requires that the Cardholder provide documentation supporting the basis for a refund request plus a PantherCard ID before refunds will be processed to the Cardholder.A PantherCashRefund Request form is available at the PantherCard Office. Refunds may be processed by (1) completing the request and returning it in person to the PantherCard Office; or (2) mailing a notarized request form together with copies of the above-referenced supporting documentation. Merchandise returns at most PantherCashretailers may be accepted for refund in accordance with the refund policy in effect at the place of purchase. If refunds are provided, refunds will be credited to the Cardholder’s account. No cash refunds will be made for any purchase made with the PantherCard.
- The Cardholder’s account will become inactive:
• Six months after the Cardholder ceases to be an active/enrolled student of the University.
• If the Cardholder ceases to be an employee of the University for any reason.
• If the Cardholder, as an affiliate, completes his/her stay at the University.
• If the Cardholder alters, falsifies the PantherCard, produces or distributes false IDs, or uses duplicate copies of the PantherCard for University benefits or discounts.The PantherCash account balance shall become subject to an annual maintenance fee of Twenty Five Dollars ($25.00) or the remaining balance of the PantherCashaccount, whichever is less, after each year of inactivity.In the event a PantherCard account is inactive for 5 years and retains value, the PantherCard Office will notify the account holder before remitting the account value to the Georgia Department of Revenue’s Property Tax Division as State Unclaimed Property. If the account value is $50 or more, the PantherCard Office will provide notice via 1st class mail to the account holder’s last known address at least 60 days prior to turning over the account value to the State. If the account value is less than $50, the PantherCard Office will e-mail the Cardholder at the last known e-mail address on file and wait 10 days prior to turning over the account value to the State.
- To prevent unauthorized use of lost or stolen PantherCards, Cardholders should immediately report the lost or stolen card to the PantherCard Office at 404-413-9508 to insure proper deactivation. After business hours, Cardholders should report lost or stolen cards to the Campus Police at 404-413-2100. Telephoning is the best way for Cardholders to keep his/her losses down or losing any remaining balance in the PantherCash account. You could lose all the money in your account. If a Cardholder informs the University of a lost or stolen PantherCardwithin two (2) business days (Monday through Friday except for legal and University Holidays), the Cardholder will lose no more than Fifty Dollars ($50.00) if someone has used the Cardholder’s PantherCash account without the Cardholder’s permission. However, if a Cardholder does not inform the University of a lost or stolen PantherCard within two (2) business days after the Cardholder has learned of the loss or theft of the PantherCard, and the PantherCard Office can prove it could have stopped someone from using the PantherCashaccount without the Cardholder’s permission if the PantherCard Office had been informed by the Cardholder of the lost or stolen PantherCard, the Cardholder could lose as much as Five Hundred Dollars ($500.00). Cardholders should return to the PantherCard Office to receive a new card. Cardholders are subject to paying a replacement fee for the card.
- The Cardholder may access their account statement at PantherCash Online Card Office. A Cardholder may also request an activity statement in person or in writing from the PantherCard Office. If the request is made in writing, the Cardholder must present documentation of proof as to his or her identity. For immediate fund balance inquires, the Cardholder may access the information online at PantherCash Online Card Office, at any VTS or (PHIL) locations, or by reviewing purchase receipts given at any applicable retail operation accepting PantherCash.
- The Cardholder must inform the PantherCard within sixty (60) days as to any error in his or her PantherCashstatement. If the Cardholder would like more information about a specific transaction, the Cardholder should contact the PantherCard Office in person or writing as to the specifics of the inquiry.If the PantherCashstatement shows transfers that the Cardholder did not make, the Cardholder should immediately report the non-authorized purchases. If the Cardholder does not report the error in his/her PantherCash statement within sixty (60) days after the statement was mailed, electronically sent, or posted for review by the Cardholder, the Cardholder may not get back any money he/she has lost after the sixty (60) days if the PantherCard Office can prove that it could have stopped someone from taking the money if the Cardholder had advised the PantherCard Office in timely manner. However, if there is a good reason (i.e., long trip or hospital stay) which kept the Cardholder from informing the PantherCard Office, the PantherCard Office will extend the time periods.The PantherCard Office will investigate all claims of PantherCash account error and will provide a written response to the Cardholder within twenty (20) business days of receipt of notice of claim. If an error is found, the PantherCard Office will make the necessary adjustments to the account; if no error is found, the PantherCardOffice will provide the Cardholder with a written explanation. The Cardholder may request copies of the documents used to conduct the investigation.
- Information about the Cardholder’s account will be disclosed to third parties only for the following reasons: in order to complete a transaction; in order to comply with a government agency or court order; in conjunction with all other cardholder accounts in the aggregate but not specific in regard to any individual’s account; or with the Cardholder’s written permission.
- This PantherCash account is non-transferable. Possession of the PantherCard is a privilege. Ownership of the ID remains with the University upon separation. Misuse of the PantherCard warrants its confiscation by the University and/or disciplinary action as deemed appropriate by the University.